To protect your privacy, visits will take place on the telehealth platform provided by our partner, Athenahealth. To make it seamless for you to join your visit, we provide you with the link to join in multiple places:
- When you book your visit, you have the option to add the visit to your calendar. This calendar invite includes a link to your visit.
- On the Midi scheduler, you will find a “start visit” button, which opens a link to your visit in a new window.
- We will send you two reminder text messages the day of your visit, both containing the link to your visit.
- Our partner, Athenahealth, will send you a reminder email the day of your visit, which also includes a link to your visit.
Please remember to always join your visits 5 minutes before the scheduled start time to ensure everything works smoothly.
Finally, we recommend joining your visit from a desktop or laptop computer for the best camera quality.