TOP QUESTIONS
- How do I use the Midi Portal and Athena Health?
- How do I confirm my copay ahead of my visit?
- How do I book a visit?
- I’m having technical issues. Who can I contact for help?
- What happens if I schedule a visit, but find out Midi doesn’t take my insurance?
- Can I confirm if my visit will be covered by insurance and the cost before I sign up?
PRICING & INSURANCE
- How do I switch to self pay?
- Minnesota Patients: Herself Health FAQ
- If I have Medicare or Medicaid can I use Midi as a cash pay patient?
- What is coinsurance?
- What is a deductible?
- What is a copay?
VISITS & CARE
- Checklist: How to Have a Successful Visit
- How do I sign up for a visit?
- How often should I book an AgeWell Visit?
- Who is AgeWell for?
- Who are Midi clinicians? How are they trained?
- Why is Midi virtual, not in person?
MIDI CUSTOM RX
- What is Midi Custom RX?
- Can I order multiple months of my Midi Custom Rx to save on shipping?
- Can I order one month of Estriol face cream instead of the 90-day supply?
- My order arrived damaged. What should I do?
- How do I order my Midi Custom Rx refill?
- Who do I ask if I have questions or concerns about my order?
RX, SUPPLEMENTS, & LABS
- Hormone Replacement Therapy (HRT) Shortage and Options from Midi
- Midi Custom RX Estradiol Gel
- Midi Custom RX: Estradiol Cream
- Midi Custom RX: Oral Micronized Progesterone
- How do I have a successful lab visit?
- Does Midi prescribe hormone replacement therapy (HRT)?