TOP QUESTIONS
- How do I confirm my copay ahead of my visit?
- How do I book a visit?
- I’m having technical issues. Who can I contact for help?
- What happens if I schedule a visit, but find out Midi doesn’t take my insurance?
- Can I confirm if my visit will be covered by insurance and the cost before I sign up?
- How do I know if Midi is right for me?
PRICING & INSURANCE
- If I have Medicare or Medicaid can I use Midi as a cash pay patient?
- What is coinsurance?
- What is a deductible?
- What is a copay?
- Will I receive a bill if I use insurance for my visit?
- How much will my appointment cost?
VISITS & CARE
- How do I sign up for a visit?
- How often should I book an AgeWell Visit?
- Who is AgeWell for?
- Who are Midi clinicians? How are they trained?
- Why is Midi virtual, not in person?
- How do hormonal treatments help with the vaginal symptoms of menopause?
MIDI CUSTOM RX
- What is Midi Custom RX?
- Can I order multiple months of my Midi Custom Rx to save on shipping?
- Can I order one month of Estriol face cream instead of the 90-day supply?
- My order arrived damaged. What should I do?
- How do I order my Midi Custom Rx refill?
- Who do I ask if I have questions or concerns about my order?
RX, SUPPLEMENTS, & LABS
- How do I have a successful lab visit?
- Does Midi prescribe hormone replacement therapy (HRT)?
- Does Midi offer bioidentical hormones?
- Does Midi prescribe medications?
- What is the return & refund policy?
- Can Midi clinicians order blood tests?